Akooda AI is your personal knowledge assistant, ready to help you find the information you need within your company's data. To get the most out of Akooda, here are some tips and tricks for asking effective questions:
1. Embrace Natural Language:
Ask questions naturally: You don't need to use complex syntax. Akooda understands everyday language.
"What's the company's holiday policy?"
"Who is the head of engineering?"
Use complete sentences: While keywords are helpful, framing your request as a question often yields better results.
Make use of quotes: Use quotes to search for exact phrases. For example, "customer success program".
Break down complex questions: To get the best results, ask multifaceted questions in stages. Start with the most basic aspect of your inquiry. Once you get an answer, then ask follow-up questions to explore specific details.
Use proper grammar and spelling: This helps the AI understand your intent.
2. Be Clear and Specific:
Use precise language: Avoid vague terms and ambiguity. The more specific you are, the better the AI will understand your request.
Instead of: "Show me stuff about a Q2 campaign."
Try: "What were the key performance indicators for the Q2 2024 marketing campaign on product differentiation?"
Define your goal: Clearly state what you want to achieve.
Instead of: "Tell me about marketing”
Try: “What are some effective digital marketing strategies for a small business?"
Include keywords: Just like a search engine, Akooda understands keywords. Include the most relevant terms related to your question, like topics, people, and organizations.
Try: Show me documents about the 'Q4 Sales Strategy' created by John Smith from Marketing.
Narrow your scope: Need information on a specific time frame or aspect? Specify it! For example, "What are the marketing tasks for Project Phoenix due this week?"
Name specific resources: If you know the information is in a particular document or dataset, mention it in your query.
"What did the Q2 marketing report say about customer acquisition cost?"
3. Don't Give Up!
Rephrase: If you don't get the desired response, try rephrasing your question, using different keywords, or providing more context.
Use different question types: Experiment with different types of questions, such as open-ended, specific, or hypothetical questions.
Open-ended question: "What are the key trends in customer feedback regarding our new product line?"
Specific question: "What were the sales figures for the 'Acme Widget' in the North American market during Q3 2024?"
Hypothetical question: "Based on current trends, what are the projected sales figures for the 'Acme Widget' in Q4 2024 if we increase marketing spend by 15%?"Experiment with different prompt types: Try other ways of getting to the same knowledge piece, for example:
Question: "What did we do differently to drive more revenue in Q2 versus Q1?"
Task: "Compare our Q2 revenue to Q1"
Query: "Revenue from active customers in Q2 and Q1"
Search: "Reports of company revenue this year"
4. Refine your results:
Iterative process: Don't expect perfect answers on the first try. Refine your questions and prompts based on the AI’s responses.
Provide feedback: Akooda is constantly learning. Use the thumbs up/down feedback mechanisms to let the system know how it can improve.
Manual review: Always review and verify the information provided by the AI, especially for critical tasks.
5. Still Stuck? Ask for Help!
Contact Support: If you're having trouble getting the answer you are after, don't hesitate to contact our support team. We are always happy to assist you.
Stay Informed: Explore our awesome tutorials, webinars, and guides to level up your skills and get the most out of Akooda.
Bonus Tip: Akooda AI provides sources, related questions, and search results alongside its answers. Pay attention to these data points for possible insight into where the AI got confused.
By following these tips and tricks, you can unlock the full potential of Akooda AI and quickly find the knowledge you need to be successful in your work.