This article provides instructions for disconnecting any app from your Akooda account. A core Integration Principles is “One-click Disconnect”, which ensures minimal friction in app management and access control.
NOTE: If at any time you choose to cancel your license, Akooda will halt any active processing immediately and delete any remaining account data. In such a case, all content such as users, interaction statistics, and settings will be lost and unrecoverable.
Before We Begin
Before disconnecting your organization’s Akooda account, check that you have Admin permissions to do so on each of the relevant app.
If you don’t have the right permissions as mentioned above, please send this guide to the right individual in your organization (usually this is IT or Info Security personnel). If you require further assistance getting the right permissions, please don’t hesitate to contact our support team at [email protected].
How to Disconnect
Disconnect Slack
As referenced in the "Remove Apps" Slack guide:
From your desktop, visit the Slack App Directory
Click “Manage”
Click the “Installed Apps” tab at the top of the screen
Choose the Akooda app and click “Remove App”
Disconnect Google Workspace
As referenced in the “Manage third-party apps & services with access to your account” Google guide:
Sign in to Google with the akooda@[YOUR_EMAIL_DOMAIN] user created
Scroll down and select the Akooda app
Click “Revoke Access”
NOTE: If you do not plan to reconnect Akooda, you can also remove the akooda@[YOUR_EMAIL_DOMAIN] by following the "Manage or delete Google Workspace users in Google Domains" guide.
Disconnect Salesforce
As referenced in the "Delete connected app" SFDC guide:
Log in to SFDC with an admin account.
Go to Setup at the top right.
On the left panel, go to Platform tools
Go to App manager
Choose “Akooda Salesforce Agent” and click View
Click on Delete
Disconnect Zendesk
As referenced in the "Managing Access" Zendesk guide:
Login to Zendesk with an Admin account
On the left panel ,go to Apps and Integrations
Go to Zendesk API and click on Oauth clients
Choose Akooda
Click Delete
Disconnect Atlassian
As referenced in the "Manage your users’ third-party apps" Atlassian guide:
Sign in to Atlassian workspace with your admin account
Scroll down and select the Akooda app
Click “Remove Access”
Disconnect Notion
As referenced in the "Add and manage connections with the API" Notion guide:
Sign in to Notion workspace with your admin account
Go to “Settings & members”
Click “Connections” and select the “Akooda” integration
Click “Disconnect All Users”
Disconnect Github
As referenced in the "Reviewing your organization's installed integrations" Github guide:
Sign in Github with your Organization owner
Click your profile photo
Click “Your organizations”
Next to the organization, click “Settings”
Go to the "Integrations" section
Click “GitHub Apps”
Click “Configure” next to the Akooda app
Scroll down click “Uninstall Akooda”
Disconnect Dropbox
As referenced in the "How to manage third-party apps on Dropbox" Dropbox guide:
Sign in to Dropbox with the akooda@[YOUR_EMAIL_DOMAIN] user created
Click ”Admin console”
Click “Settings”
Click “App permissions” under “Apps”
Click the arrow next to the Akooda app
Click “Disconnect”
NOTE: If you do not plan to reconnect Akooa, you can also remove the akooda@[YOUR_EMAIL_DOMAIN] by following the "How to delete a member from a Dropbox Business team" guide.
Disconnect Monday
As referenced in the "Uninstall the app" Monday guide:
Head over to your profile picture/avatar on the left corner of your Monday account
Click on "Admin"
Click on "Apps" from the list of options
Find the specific app and click "Uninstall"
Disconnect Figma
Log in as an Admin
Click on your name (top left) -> Settings
Go to “Akooda” under “Connected Apps”
Click "Revoke Access"
Disconnect Bitbucket
Log in as an Admin
Go to Settings (top right) and then Workspace settings
Go to “OAuth Consumers” under “Apps And Features”
Click on the “…” of “Akooda Bitbucket Agent”
Click Delete
Disconnect Asana
Log in as an Admin
Click on your profile icon (top right)
Go to Settings
Click on the “Apps” tab
Click on “Deauthorize” of the “Akooda” app
Disconnecting M365
Log in as an Admin to https://myapps.microsoft.com/
Click on the “...” of “Akooda”
Click Remove
Disconnect Zoom
There's no need to manually disconnect your Zoom account from Akooda.
Our system syncs with your calendar to scan and incorporate Zoom meetings. Therefore, once you disable your calendar integration, Akooda will automatically revoke the Zoom connections as well.
Next Up
In case you opted to disconnect in order to re-connect at a later date, make sure to review the relevant guide under the “App Integrations” section.
If you run into any problems, we’re here to help. Reach out to [email protected] to get assistance for your organization.
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